If the remote for the Mi Computer Monitor Light Bar does not work, please try the following troubleshooting steps to address the issue:
- Try replacing the batteries with new ones to ensure that the remote has sufficient power.
- If the remote still doesn’t work, please turn on the light bar, and quickly press and hold the remote control knob to re-connect the devices.
- Please check the remote control for any damage that can affect the function of the remote control;
- Dust or debris in the remote control can lead to it does not work. Please carefully clean the remote control using a small brush.
- Ensure that the power cable is securely connected to both the light bar and the power outlet. A loose or faulty connection will cause the remote to fail to control the light bar.
- Re-Pairing Process: Turn on the light bar. Press and hold the remote knob for 20 seconds. The indicator light on the bar should flash, signaling a successful re-pairing.
- Hardware Reset: For the "1S" model, unplug and plug the light bar 5 times within 7 seconds to reset it.
- Connection Check: Ensure the USB-C cable is securely connected and try a different power source (e.g., a wall adapter instead of a monitor port) to rule out insufficient power.
- Clean Contacts: If the light bar itself isn't receiving power, check the magnetic contact pins for dust or debris; cleaning them with an eraser or brush can sometimes restore the connection.
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